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Follow Me Foodie: How to handle diners’ complaints
- by Mijune Pak , Follow Me Foodie – WE Vancouver
- posted Feb 19, 2014 at 1:00 PM
Anti-bullying day or “Pink Shirt Day” is on the last Wednesday of February. People sport the colour pink to stand together against bullying, and celebrate diversity.
I’d like to think I was never a bully and am grateful to never have been bullied… Well, maybe a bit online, but you put yourself out there and once in a while you get it back.
With the popularity of social media and “you be the judge” blogs, there is a lot of online noise — some comments are good, some are fair, while others are hurtful and disrespectful. Diners often tweet and post things in the heat of the moment with no fear of consequences, especially if they post anonymously.
I’ve seen more Twitter arguments between restaurants and customers than I want and, simply put, it looks bad. I’m not a restaurateur or chef, but I understand how damaging negative public banter can be. I get criticized, too.
So how do you handle it? Read the full story.
See my other WE articles:
- Follow Me Foodie: New Year, New Food.
- Follow Me Foodie: lighten up with these low(er)-cal alternatives
- Follow Me Foodie: Do’s and don’ts of Dine Out Vancouver
- Follow Me Foodie: The ‘real deal’ on Dine Out Vancouver menus
- Follow Me Foodie: Symbolic foods to usher in Chinese New Year
- Follow Me Foodie: Mexican Food in Vancouver
- Follow Me Foodie: Valentines for the Vancouver singles